Our DEFINE phase allows for incorporating divergent views from the client organisation. The client goes through a process of determining the product roadmap, design considerations, functional workflow definitions, technology framework development issues and considerations, supported form-factors, language considerations, standards adherence based on geographical spread. The DEFINE phase allows our clients to determine the product roadmap for the solution keeping in mind their schedules, scope and budgetary considerations. The team composition of the DEFINE phase includes personnel from sales, delivery, domain experts, customers and support teams. The outcome of the DEFINE process is go-ahead for the DESIGN phase.